I ordered this dress slightly last minute so I was worried about the getting it before my prom on time so I emailed shopluu and they were able to get it shipped out to me within the week! The dress is absolutely gorgeous but upon arrival a couple of the beads near the neckline were loose so I emailed shopluu and a lovely woman named Shirley was able to send me a partial refund so I could get my dress fixed at a local tailor at the last minute for my prom.My day turned out amazing because of the amazing customer service from shopluu,if your are debating buying this dress get it you definitely wont regret it!!! BTW I am 5'6 and weigh around 140 lbs and I was wearing 3-4 inch heels in the pictures if anyone was wondering!