The dress was much cheaper looking than the photos. I emailed for a return and was answered promptly with two options: return the dress for a full refund (I pay shipping), or $40 compensation and I keep the dress. I chose to keep the dress and received a 40 dollar refund within 24 hours. Excellent customer service.

We received the dress for my daughter to wear to her prom. The sizing is accurate so it is hanging up waiting for the big day. Very pleased with the purchase.

It looks exactly as pictured, and it was delivered in a timely fashion. The custom measurements were also done very well.

A-Line Off Shoulder Velvet Dark Blue Long Prom Dress, Dark Blue Long Formal Dress

Originally, I had found this dress on another site, but couldn't get my payment to go through. I had given up hope to get this dress, but I finally found this dress, and was kind of weary to buy it. There were not any reviews and it looked really sketchy, so I did some digging on Google. I found a bunch of reviews saying that the site was trustworthy, but did not provide a lot of updates. They were true: I wasn't contacted at all, and after about 3 weeks, I emailed them asking how it was going, in response, they said that they were working on it and that since I got the custom dress, that it would take just a little bit longer. I believe it was around a month and a couple of days when it arrive at my doorstep and I was incredibly pleased with it. It literally fits like a glove and the fabric is very nice (the glitter gets everywhere) but kind of itchy on the outer skirt. Overall, the dress is beautiful, and the custom option works incredibly well, so I recommend this website and this dress with no doubts!

The dress was just like the picture & also I was ablet to receive good customer service on when to expect my dress alongside tracking. My dress came on time for my prom & everyone was complimenting my dress, it was very beautiful & would for sure purchase again!

The customer option was great. The dress fit perfectly and looked beautiful on her.

The size is exactly what I’ve sent during the order. Amazing materials and precise work. It’s kinda heavy, but this means for me that they put the effort and material in the dress. I totally recommend this shop!!

Due to shipping, I’m going to have to get it steamed because it is a bit wrinkled, but other than that, it’s everything I wanted. The pearl and silver beaded neckline is stunning and the shine on the fabric really sets it apart from anything else I’ve seen. I got it custom ordered so I can’t say anything about if the general sizing is accurate or not. The off-the-shoulder flowy things make it kinda impossible to lift your arms at a 90 degree angle, but I don’t usually lift them that high. Overall, absolutely perfect and I highly recommend.

i ordered a dress for my birthday dinner and it was so niceee! I thought it would arrive long because i had it altered to fit me better but it came just in time. Would definitely purchase again ❤️❤️❤️

Very Beautiful dress

We sent a note with the order that we need it by a specific date. They promptly responded and ensured that it would be delivered before that date. To our pleasant surprise and contrary to some of the reviews from our friends, the dress was delivered 2 weeks before the promised date and also delivered with perfect fit.

We bought this dress for my daughters prom and love it. It has a beautiful look and fit. It was a bit long so we had to hem it, but otherwise fit perfectly. We were prepared for it to take a while to ship, but after a month I had not received any updates. I email the company for an update and they responded with a shipping tracking number the next day. I wish I had emailed for a follow-up sooner. Overall we love the dress!

Let me first note that I was nervous when I bought this dress, but it came in BEAUTIFULLY! I bought this dress for prom in a custom size and oh my gosh it fits so perfectly and the material is so nice! I 100% recommend getting measured and to send in the correct measurements because it is SO worth it!

(Ordering)
Literally the only thing that I can say negatively is that I measured my bust improperly, and it came in a little bigger than I needed it to be, and that was a mistake that I made, not the dress makers, so when submitting measurements make sure that you are exact because it will come exact!

(Material)
It’s very high-quality and very comfortable at the same time! It is made of an outer velvet material with rainbow-y sparkles embedded into the fabric. It has a satin lining with built in bra padding and boning in the front seams. The inner skirt is also a single satin lining. It is so comfy and form fitting!

(Delivery)
Delivery notifications are updated on the Shop App, powered by Shopify, and kept me notified via the FedEx tracking number. The app puts both the shopluu and shipping company information together so it is VERY EASY to navigate and see where my dress it at! It arrived when it was set to!

(Picture notes)
- My camera quality is absolutely abhorrent because I could not capture both the color and sparkle of the dress. It looks exactly like the advertisement image so keep that in mind.
- Again, I will note, I have incorrect measurements for my bust size so it is a little larger than it should be but you can see me pinching it in the back and it makes a world of difference
- the room lighting makes the dress seem darker than it is- the dress just has so much definition that my camera won’t pick it up!

I am absolutely grateful that it went so smoothly because I was really nervous at first! If I had to buy this dress again, I definitely would!

Dress was absolutely gorgeous and true to size and even arrived earlier than I was told it would. Customer service is exceptionally amazing. Overall I loved it and got so many compliments, thank you so much !!