About Us

 

About SHOPLUU 

SHOPLUU is a global online retailer specializing in high-quality dresses for weddings, formal occasions, and special events. Since our founding in 2017, we have been committed to helping customers worldwide find the perfect dress for their celebrations, focusing on craftsmanship and delivering direct value to our customers. Choose SHOPLUU to begin a memorable and delightful fashion journey.

Our Business Model
At SHOPLUU, we operate on a direct-to-consumer (DTC) model. Each dress is thoughtfully crafted and shipped directly from our production center to customers worldwide, avoiding any markup from middlemen or retailers. This enables us to offer beautifully designed dresses at highly competitive prices.

Our Operations
Our production and operations are based in China, and we deliver internationally through reliable logistics partners. We proudly serve customers in the United States, Canada, Europe, Australia, and many other regions.

Our Customers
We take joy in seeing our customers shine during their special moments. Your feedback and stories inspire us to continually improve your shopping experience.
Customer Reviews

Customer Support
Our customer service team is ready to assist you with any inquiries, including size recommendations and order tracking.
Please note that due to their personalized nature, custom-made dresses cannot be returned or exchanged. For all other items, kindly refer to our detailed Returns & Refunds Policy.

Contact Us
Your comments and suggestions are valued. Please do not hesitate to contact us should you have any questions or ideas. You may reach us through the "Contact Us" section of the Shopluu Help Center or send an email to service@shopluu.com.. Our customer service team will assist you with all your inquiries within 24 hours.