...I was so disappointed with how it was packed like trash into a ball with no other protection other a thin plastic bag and the thin FedEx bag (which had a tear in it!). It was very, very wrinkled and will definitely need a dry clean (which I would do anyway). However, I would expect for the price of the dress plus shipping costs, for there to be more care in shipping especially with delicate fabrics. How about a box with some tissue paper? Also, there was no shop branding, invoice or anything else included. Just the dress wadded in to a ball! I never leave reviews but felt this had to be addressed.